We provide end-to-end services that support retail, wholesale and field operations: product sourcing, custom equipment builds, spare-kits, technical documentation, and tailored logistics. Each service below includes practical steps and recommended timelines so buyers can plan procurement around operational calendars and event schedules.
Global Sourcing & Model Matching
Our sourcing team scans global suppliers to identify models that match desired performance, price, and lead time. We handle negotiations, quality checks, and sample validation so buyers receive verifiable product performance before committing to large orders. For legacy models we locate compatible replacement parts and provide cross-reference guides to simplify procurement.
Custom Builds & Modifications
We undertake bespoke modifications—shaft length adjustments, band kits, custom handle ergonomics, branded float panels, and tailored reel configurations—performed under documented workmanship standards. Modifications are tested and certified for safe operation and accompanied by spare-parts lists for field repairs.
Spare-Kits & Operator Packs
Pre-assembled spare kits include commonly failing components and tools for quick field repairs: spare bands and shafts, o-rings, reel spools, basic tools, and quick-reference maintenance cards. Operator packs can be customised by vessel or event size and shipped with replenishment schedules.
Quality Control & Pre-Ship Testing
Items destined for commercial clients undergo a pre-ship checklist: mechanical function, corrosion resistance spot-tests, and fit/finish inspection. For spearguns we perform shaft straightness checks and band tension verifications; for fins we check foot-pocket integrity and blade bonding.
Technical Documentation & Training Assets
We create concise service manuals, exploded-part diagrams and short maintenance videos to help in-house technicians perform routine upkeep with confidence. These assets reduce downtime and preserve warranty conditions.
Logistics, Event Support & Rapid Restock
For competitions, charters and retail events we coordinate timed deliveries, on-site restocking and temporary consignment where necessary. Our logistics protocols ensure customs documentation, consolidated packing, and traceable shipments for international deliveries.